Current Customers
Customer Information
Pick-up guidelines, billing details and disposal rules.
Good to Know
- For guaranteed pick-up, have your trash at the curb by 5:00 a.m., or put it out the evening before.
- Billing is quarterly (every 3 months) and is an ongoing service.
- Pay by check, money order, cash, or call us with your credit card information.
- Pay online, edit your account information, or set up automatic payments at trashbilling.com using the 12-digit web account number on your invoice.
- Call the office to put service on hold (inability to pay, long vacation, etc.) or to cancel. Service can only be held for 4 weeks or longer.
- You are paying for weekly pick-up of six 30-gallon trash bags. Additional bags are subject to extra charges.
- Bulk items: Minimum charge is $45 for loads under 1,000 pounds. Loads over 1,000 pounds are prorated based on $85 per ton.
- Holiday route changes are stated on your quarterly invoice.
Never Place in Your Trash
- Furniture, TVs, carpeting, sinks, construction demolition, major appliances, grills, or items larger than a 30 gallon bag. The driver must be able to lift the bag or item.
- Needles or sharp objects. Any broken glass should be well wrapped before disposing.
- Hot coals, ashes, or lit cigarettes.
- Yard waste such as grass clippings, brush or bushes, tree branches, dirt, or rocks.
- Household hazardous waste — no flammables, corrosives, toxins, poisons, reactive materials, batteries, or asbestos. No propane cylinders.
Hazardous Waste
For hazardous waste disposal information, contact Kristin Ruth, Morrow County Litter and Prevention Specialist, at 419-946-6400.
Current Customers
Pay Your Bill Online
Pay at trashbilling.com with the 12-digit web ID on your invoice. You can also set up auto-pay and update your contact information there.
Late payments do not guarantee same day or next day pick-up.
- Other Payment Options
- Mail a check to P.O. Box 190, Mount Gilead, Ohio 43338
- Automatic payments through the office or trashbilling.com
- Online banking check from your personal bank
- Cash or check at 356 HPM Street, Mt. Gilead
- Credit card by phone at 419-947-7440

